Consumers are entitled to a right of withdrawal as follows, whereby consumer is any natural person who concludes a legal transaction for a purpose which can be attributed neither to their commercial nor their independent professional activity.
The withdrawal form can also be completed and submitted electronically directly on the website www.rezet-automotive.com or dowloaded Withdrawal. If you make use of this option, we will promptly send you a confirmation of the receipt of such withdrawal by e-mail.
Notification of right of withdrawal
1. Right of withdrawal
The withdrawal period is fourteen days from the date on which you or a third party named by you, who is not the carrier, took the first consignment of goods into your/their possession. If you have ordered several goods together and they are delivered separately, the cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.
In order to exercise your right of withdrawal, you must inform us
Rezet Automotive GmbH
with a clear statement of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.
The withdrawal period has been observed so long as you dispatch the notification of your exercise of the right of withdrawal prior to the end of the withdrawal period.
2. Consequences of the withdrawal
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery charges, without undue delay and at the latest within fourteen days from the date on which we received notice of your cancellation of this contract. Exempted from this are additional costs that result from the fact that you have selected a different type of delivery than the cheapest standard delivery we offer.
For this repayment we will use the same method of payment which you used for the original transaction, unless something different is explicitly agreed with you; in no case will you incur any fees because of this repayment.
We may refuse this repayment until we receive the returned goods or until you have provided evidence that you have returned the goods, whichever of these occurs first.
You must return the goods to us immediately and in any case not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods. For goods which by their nature require shipping by forwarding, the cost is estimated at a maximum of about 300 EUR.
You must pay for a possible loss in value of the goods only in case, this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.
3. Exclusion of the right of withdrawal
You have no right of withdrawal if you have a contract for prefabricated products which are produced by an individual selection or by a specific requirement for the customer or products that are obviously made for the specific needs of a customer.